Orders and service
Table and tableless orders, changes, dish statuses, discounts and payments in a flow that front of house, kitchen and management can all read.
Piattix · The restaurant operating system
Your restaurant works as one team. Your software should too.
Restaurant management software that connects front of house, kitchen, orders and inventory.
Manage orders, reservations, tables, digital menus, staff and stock in one flow, from the guest to the kitchen and restaurant control.
- Assisted setup
- Separate restaurant data
- Browser-based access
For independent restaurants and multi-location groups.
A composition of Piattix interfaces: guest app, staff area and administration. Demo order status: Received → In preparation → Ready.
Fewer disconnected tools. More continuity.
Restaurant software that connects every stage of service.
Reservations, orders, kitchen, shifts, inventory and digital channels should not live in separate worlds. Piattix keeps the same context moving through the whole service, so work passes from one person to the next without reconstructing what happened every time.
ReservationsOrdersKitchenShiftsInventoryWebsiteMessages
One connected operating flow
- Guest
- Front of house
- Kitchen
- Inventory
- Management
One order. One flow.
Restaurant order management from the guest to front of house and kitchen.
Follow the same order as it moves from the guest to the team, from the kitchen to operational control.
Step 1
Guest
Builds the order on their phone and checks dishes, quantities and the total before sending it.
Step 2
Front of house
Receives order #27 for Table 4, confirms its dishes and manages priority and payment.
Step 3
Kitchen
Sees the dishes in order #27 and moves every preparation forward with shared statuses.
Step 4
Inventory
When inventory is enabled, recipes and movements connect sales with consumption, availability and production.
Step 5
Management
The dashboard brings service, orders, reservations, inventory and results together without overlays.
Visible features depend on the modules and rules enabled for the restaurant.
One system. Four experiences.
One platform for owners, staff, kitchen teams and guests.
Owner and manager
Monitor service, reservations, staff, inventory and performance without chasing separate spreadsheets, chats and reports.
- Operational dashboard
- Costs and margins
- Locations
- Roles and permissions
Front of house
Manage tables, orders, requests and payment status from a fast web app designed for the shift.
- Orders
- Tables
- Requests
- Working hours
Kitchen
Receive a clear flow of dishes and production tasks, with consistent statuses and less unnecessary information.
- Dishes
- Priorities
- Production
- Availability
Guest
Find menus, reservations, orders and updates in an experience that matches the restaurant’s brand.
- Website
- Web app
- Menu
- Reservations
All the work, connected
Orders, reservations, digital menus, staff and restaurant inventory.
Reservations and guests
Calendar, tables, waitlist, arrivals, no-shows and guest profiles with preferences, allergies, notes and controlled access.
Menu and digital channels
Dishes, sizes, extras, allergens, translations and fixed menus published across the website, guest app and staff tools.
Inventory and production
Items, recipes, batches, expiry dates, purchasing, stock counts and internal preparations connected to the restaurant’s real work.
Staff and shifts
Users, roles, permissions, shifts and working hours give every person the right tools.
Analysis and control
Sales, ingredient costs, margins, popularity and operational priorities help you make decisions from readable data.
Your restaurant, online too
Digital menus and your online presence, inside the same platform.
Piattix includes the public website and guest web app. Logo, colours, content, menu, reservations and available actions are managed within the same ecosystem.
- Responsive restaurant website
- Always up-to-date digital menu
- Reservations and orders through enabled channels
- Installable experience on supported devices
Ready to grow
Multi-location restaurant management for growing groups.
Keep each location’s operations separate and gain a network-wide view when you need it. Piattix supports local data per venue, location comparison and, where configured, requests and transfers through a central warehouse.
Explore multi-location management
One restaurantLocation 1Location 2Location 3
Network viewFrom demo to first service
Start with a guided path, not an empty page.
Activation follows clear steps, and installation progress remains visible in the customer portal.
Tell us how you work
We start with your service model, the channels you use and the people who need access.
We prepare your environment
Piattix creates the dedicated installation, managed domain and TLS protection.
We configure the essentials
We set up the venue, users, tables, menu and the features needed to begin.
Go live with assistance
Complete the initial setup and start using the restaurant tools through a controlled process.
A serious foundation
A dedicated foundation for your restaurant.
Each customer uses a separate installation with a protected domain, monitoring, backups and managed updates. Operational data remains inside the restaurant’s installation; the central portal receives only technical status and aggregate information needed for management.
- Separate installation and database
- TLS-protected domain
- Managed monitoring, backups and updates
- Tracked access and operations
- No guests, order lines or operational notes in the central portal
Piattix portaltechnical status and aggregate data
Restaurant 1Restaurant 2Restaurant 3
Transparent pricing
A clear offer, without a maze of modules.
A monthly subscription and a one-time setup cost. The summary clearly shows what you pay today and what you pay from the following months.
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Frequently asked questions
The answers you need before you start.
Does Piattix replace a fiscal cash register or tax software?
No. Piattix manages restaurant operations and can record online payment status, but it does not issue fiscal receipts or invoices. The restaurant remains responsible for the documents and tax reporting required by applicable law.
Do I need to enable inventory immediately?
No. You can begin with the operational features you need and enable inventory when your items, recipes and responsibilities are ready.
Can I use my own domain?
Yes. A managed Piattix domain is available, and your custom domain can be activated after DNS verification and TLS certificate preparation.
Do I need to install an app?
Not to get started. The guest and staff experiences work in the browser. On supported devices they can also be added to the Home screen.
Does Piattix support multiple locations?
Yes. Each location keeps its local operational data, while the owner can use a network-wide view. Central warehouse and transfer functions are enabled when included in the configuration.
Where does restaurant data stay?
Inside the restaurant’s dedicated installation. The central portal does not collect guests, order lines or operational notes.
How does installation work?
After payment is confirmed and the installation is operationally approved, Piattix prepares the server, configuration, managed domain and TLS certificate. Progress remains visible in the customer portal.
What happens if a renewal payment fails?
The portal shows an exact 48-hour countdown. A confirmed payment during that window stops the deactivation process.
Request a demo
Let’s look at Piattix through the way you work.
Tell us how you manage the restaurant today. The demo will focus on the flows that can genuinely simplify your service.
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See Piattix in your workflow
Fewer handoffs to reconstruct. More restaurant to run.
Tell us how you work today. We will show you which parts of Piattix can genuinely simplify your service.